Refund Policy & Cancellation

Refund Policy & Cancellation

All deliverables and services by PHP Realtime are intangible goods that are digitally delivered, we therefore follow a strict refund policy on agreed terms, depending upon the type of project or engagement.

All the custom development project works won’t have any refund policies and hence clients are requested to read all specification documents and formal agreement documents well before getting engaged for services.

Any other than development services don’t have any refund policies either as on service charges are applicable upon signing and assigning of contract. Any unavoidable changes required to this policy should be permitted under changes discussing with PHP Realtime before getting engaged for that specific service.

Any disagreement or detainment of payment after the agreement is signed and agreed may turn to cancellation of the project in any nature of services included as decided by the PHP Realtime.

Upon cancellation, PHP Realtime will be responsible to deliver the work that is already paid for.

We understand that exceptional circumstance may occur due to the nature of the services we provide. So please, get acquainted with our Refund Policy before you order any of our services to avoid dissatisfaction after the purchase.